You can locate your purchase in your email inbox. If you are unable to find it, please check your junk mail or spam folder. In the event that you still cannot locate the purchase confirmation, it is possible that you may have inadvertently entered an incorrect email address. In such cases, we kindly ask you to contact our support team on Discord immediately for further assistance.

1. Verify Serial Key: Ensure that you have entered the correct serial key. It should be your actual serial key and not the sellpass order ID. 2. Remove Spaces: Make sure to remove any spaces from the serial key before entering it into the loader. 3. Contact Support: If the problem persists and you continue to experience activation failures, please reach out to our support team through Discord.

If you need support, please open a ticket in the discord server.